Accommodation Booking and House Rules
1. Booking and Cancellation
At Piccolo Panzió, you can choose between two types of booking and cancellation conditions.
Flexible Booking (3 days)
- The reservation may be cancelled free of charge up to 72 hours before arrival.
- In the event of cancellation within 72 hours of arrival, the accommodation provider will charge the full booking amount.
- In the event of a no-show, the full booking amount is payable.
- Grace period: The reservation may be cancelled free of charge if the guest notifies us of their intention to cancel within one hour of making the reservation.
Non-refundable Booking
By choosing the non-refundable booking option, guests receive a 10% discount on the total accommodation price. In return for this discount, guests waive their right to free cancellation under the standard cancellation policy.
- In the event of cancellation, the full accommodation price, reduced by the discount, is payable.
- In the event of a no-show, the full discounted accommodation price is payable.
- Grace period: If the reservation is cancelled within one hour of being made, the cancellation fee will be waived.
- Early cancellation: If the guest notifies us of their intention to cancel more than 8 weeks before arrival, the cancellation fee will be waived.
2. Check-in and Check-out
- Check-in: Between 14:00 and 20:00.
- Check-out: Between 07:00 and 10:00.
We are happy to accommodate special requests. Please inform us of these in advance by email or in the designated comments field during the booking process. All requests are subject to availability.
3. Accommodation for Children
Our guesthouse warmly welcomes children of all ages. However, guests under the age of 18 may only check in and stay at the accommodation when accompanied by a parent or legal guardian.
The following charges apply for children:
- Infants (0–2 years): Free of charge.
- Children (3–6 years): HUF 4,000/person/night.
- Children (7–17 years): The standard accommodation rate applicable to adult guests applies.
Baby cots and extra beds:
Children sharing a bed with their parents stay free of charge. In our double rooms, the beds can also be pushed together to accommodate this arrangement.
If you would like a separate sleeping space for your child, a travel cot is available for children aged 0–4 years, weighing no more than 15 kg, at a charge of HUF 4,000 per night. Travel cots are subject to availability.
4. Parking
The parking area reserved for our guests can be accessed from Kisfaludy Street.
Parking is free of charge. The area is monitored by CCTV but is not guarded. We therefore accept no responsibility for vehicles parked there or for any valuables left inside them.
Hungarian road traffic regulations apply in the parking area. Parking is available exclusively for standard-sized passenger cars. The number of available parking spaces is limited.
5. Other Provisions
- Pets: Pets are not permitted at our guesthouse.
- Payment methods: Visa, MasterCard, Maestro, cash and SZÉP Card.
- Smoking: Smoking is prohibited throughout the entire accommodation and restaurant premises. Smoking is permitted only in designated areas.
- Events: Parties and events are not permitted at the accommodation.
- Quiet hours: Between 22:00 and 06:00, we kindly ask our guests to refrain from any activities that may disturb the peace and quiet of others.
- Bachelor and bachelorette parties: The accommodation may not be used for bachelor or bachelorette parties.
- Visitors: Only registered guests are permitted in the rooms. We kindly ask you to welcome your visitors in the restaurant.
We kindly ask all guests to comply with the accommodation's hygiene and cleanliness requirements. In the event of a breach of these requirements, we reserve the right to refuse a booking or request that guests leave the premises.
6. Booking Confirmation
The room availability information displayed on our website may not always reflect actual, up-to-date availability, as we may receive simultaneous bookings through other online booking platforms.
Submitting a booking request does not in itself constitute a confirmed reservation. A booking becomes final only if we have an available room for the requested period and send a separate confirmation email after processing the request.
Please note that the automatic email sent after submitting a booking request only confirms receipt of your request and does not constitute final confirmation of your accommodation booking.
Booking requests received by 16:00 are processed and confirmed on the same day. Requests received after this time are processed and confirmed no later than the following day.
Thank you for choosing Piccolo Panzió! We look forward to welcoming you as our guest.
Kind regards,
Piccolo Panzió Vendéglő Vinoteca
H-8900 Zalaegerszeg, Petőfi Sándor utca 16.
Phone: +36 92 510 055
Licence number: PA19001557
Email:
Website: www.piccolo.hu